play exchange
play exchange
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This app is available for your device
play exchange
This app is available for your device
Contact
+91 3158978535
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the play exchange?
To log in, open the app and enter your registered mobile number. Verify the One-Time Password (OTP) sent to your number to complete the login process. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal, and then click on send OTP. If you don't receive the OTP after the allotted time, use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the same active number. If your number has changed, please submit your updated KYC details via email to our customer support for assistance with transferring your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and enjoy the updated app without any problems. Once the new version is installed, you can start playing again.
Q1: What is the minimum withdrawal amount in the play exchange?
In this app, you can withdraw a minimum of Rs. 100, which is higher than other apps. However, the withdrawal is limited to the money earned from gaming, and not the bonus rewards collected. This means you can only withdraw earnings, not bonus incentives.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all your KYC details within this app, including saving your Aadhaar card, UPI information, and bank details. This will ensure a seamless experience. Having all these details saved will also facilitate future transactions.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable the process to be completed within 30 minutes to 3 hours. However, occasional payment delays may occur, requiring a wait of up to 24 hours. This variation in processing time is dependent on the specific payment processing.
Q4: Why is the bonus balance not being withdrawn?
You can only use the bonus money earned in your gaming account, not for withdrawals. The funds earned from playing games with the bonus can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see the status of your withdrawal request. If it's failing, don't worry as the money will be added to your wallet account within 24 hours. If you still encounter problems, you can reach out to their care centre for assistance.
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